Pub. 4 2023 Issue 4

Jason MinskerBuckhannon Toyota Jackson Moses, IIIMoses Auto Mall — Huntington Chase BartonStephens Auto Center Bill Cole, IIICole Nissan Bluefield Hal Green, IIIHarry Green Chevrolet, Inc. TR HathawaySuperior Toyota John JenkinsJenkins Subaru Hyundai Jon LeroseMid-State Chevrolet Buick Rodney LeRose, IIMid-State Chevrolet Buick Tim MathenyMatheny Motor Truck Co Chris MillerDutch Miller Auto Group Matt MillerDutch Miller Auto […]

President’s Club Jonathan LeRoseNorthside Auto Group Tim MathenyMatheny Auto Group Chris MillerDutch Miller Auto Group Matt MillerDutch Miller Auto Group Paul AstorgAstorg Auto Group Kami AstorgAstorg Auto Group Lee Baierl Lithia Motors David Ball Advantage Toyota Shawn BallBall Toyota Chase BartonStephens Auto Group Liza BorchesCMA Auto Group Andrew CognacPremier Nissan John Cognac Premier Chevrolet GMC

Toothman Ford 3rd Annual Toothman Ford Turkey Bowl The red team won this year in dominating fashion. We are fortunate to have a family culture at Toothman Ford, with current and former employees attending the event! Stephens Auto Center Thank you to everyone who came to our first Trunk or Treat! Stephens Mitsubishi Congratulations to

WVADA Preferred Partner Programs are designed to meet the needs of our members while providing competitive pricing. Supporting our Preferred Partners benefits YOUR association and helps maintain low dues for our membership. WVADA works for WV Dealers, buying from our Preferred Partners is like buying from yourself.

The Truist Leadership Institute has dedicated more than a decade to researching and measuring the effect of engagement on workplace performance. Don Geletko, Senior Leadership and Business Advisor, and Jeremy Spidell, Director of Client Engagement at Truist Leadership Institute, share how building a more engaged workforce is especially important when conditions in the industry and overall economy are changing.

Delivering a superior service experience is the goal of every business. To achieve this goal, dealers must build a service experience that is both efficient and friendly. Achieving this balance can be difficult, but with the help of some fantastic technology, it’s not impossible. In this article, we will explore the steps necessary to create a consumer-friendly service experience that is also efficient.

Charlotte Pyle was inducted into the National Auto Auction Association’s Hall of Fame and received the Ed Bobit Industry Icon Award during the 2023 NAAA World Remarketing Convention in Chicago.

https://wvcar.com/2023-auto-show/ Contact Haley Justice for more questions: hjustice@wvcar.com

At the writing of this article, I debate whether to wish you a Happy New Year or say that I hope you had a great holiday season. Regardless, I hope your time with your family and friends will be, or was, well spent.

Go to https://wvcar.com/2024-convention/ to view photos from the 2023 convention.